Professional Services are generally required for the implementation of software into a business. This includes the following:
Business Process Analysis
Business processes that exist in companies can be a result of a meticulously though out system, or the result of “Old Spanish Custom.” Regardless of the source, processes need to maximized for efficiency and ultimately for margin. Visual World consultants can provide a you process analysis of your existing business systems, and also give you recommendations for its improvement.
Data conversion services
Loading of the legacy data (clients data in their current systems) can be a challenging task, but it is very important to have it done correctly. Clients have the choice of having staff key in the information if they desire, or Visual World can load the information using software programs using our provided templates in combination with programs developed for the client. Key moving parts of the data load process:
Master Records – We map and load legacy data of vendors, products, customers, pricing tables, G/L, deals & pricing to Visual World objects.
Reconciliation – This is the reconciliation of the legacy data brought into the Visual World system. In our experience, many legacy systems have inaccuracies. Sometimes these inaccuracies have been compounded over time. As per our clients direction, Visual World can attempt to address these inaccuracies through analysis and programmatic efforts designed to bring the reconciliation of the data to as close as possible to actual, or the client may decide to address inaccuracies with journal entries.
Refresh of Data – Data Refreshes happen throughout the course of the implementation effort, and include the loading of newer invoices, and the addition of missing data elements.
All data load work will be conducted with the goal of getting the client legacy data into the new system and to avoid “Garbage out, garbage in” syndrome.
System Changes – System configurations are done to address the specifics of Wine & Spirits distributors because they vary from company to company and state to state. The system is configured with “Baseline” changes which include the customization of forms, setting up of G/L, configuring commissions and or pricing structures, some reporting, taxation reporting to state and local licensing authorities and more.
Extended configurations can include anything the client desires, from purchasing algorythms, business processes flow, key reports from client specifications and more. The Visual World platform has been designed to be changed so that clients can get exactly what they want.
3rd Party Integrations (see Industry Partners) – Visual World integrates into a variety of 3rd party software that is used in the Wine and Spirits industry. Our data model is particularly well suited for this, and if there is an interface we have integrated into yet, we will more than likely be able to do so.
We provide the instruction, our clients provide the staff who want to learn, and Training is the result. We typically take an approach of “Train the Trainer” as we have found it is very cost effective, and we are also available to provide any level of training that is necessary for the specifics of our client.
Project & Implementation Management
Visual World can provide total project and implementation management for our clients who might not have the staff time or focus to drive the implementation. Visual World will work with our clients to determine how much support may be necessary.